Privacy Policy — FaithOnline

This Privacy Policy explains how Faith Online LLC ("FaithOnline," "we," "us," or "our") collects, uses, shares, and protects information when you access or use our website, products, services, and features (collectively, the "Platform").

This Privacy Policy is one of the policies incorporated into the FaithOnline Terms of Service, and it is one of the documents you accept when you create an account. Section 2 of the Terms of Service describes how that acceptance works.

1. Who We Are

FaithOnline is a private, Christ-centered community shaped by our Statement of Faith & Community Standards. Our Platform is designed to foster spiritual encouragement, fellowship, and community grounded in shared biblical conviction.

Legal entity: Faith Online LLC

Brand name: FaithOnline

Registered: Delaware, USA

Contact: support@faith.online

2. Information We Collect

We collect information you provide directly, information we collect automatically when you use the Platform, and information we receive from third parties.

A. Information you provide

This includes, but is not limited to:

Account and identity information. When you sign up, we collect your name, email address, password (stored in encrypted/hashed form), and any profile details you choose to add such as a photo, bio, location, phone number, denomination, gender, age, or language preference. Denomination, and any profile detail that reveals your religious affiliation, is treated as sensitive personal information and is collected only with your consent. These profile fields are optional, you control who can see them, and you can edit or delete them at any time. All accounts on FaithOnline must be tied to a real identity. We do not allow anonymous participation, which is core to maintaining community trust.

Organization profile and directory information. If you create or claim a church, ministry, or business profile, we collect the organization's name, address, contact details, hours of operation, leadership information, and any descriptive content you provide. Where applicable and subject to verification and legal requirements, we may also collect documentation supporting your claim to the listing.

Content you submit. Posts, comments, prayer requests, testimonies, reactions, photos, videos, and any other content you contribute to the Platform.

Communications. Messages you send to other community members, prayer requests you share within groups, and any communications with our support team.

B. Information we collect automatically

Device and usage data. Device type, operating system version, app version, IP address, browser type (for web), session timestamps, pages or features accessed, and similar diagnostic information.

Cookies, SDKs, and similar technologies. On the web. We use cookies and similar technologies (such as web beacons and pixels) to support sign-in, remember your preferences, understand how the Platform is used, and support security. Most browsers let you control or disable cookies through browser settings; some Platform features may not function properly without them. In the mobile app. The mobile app does not use cookies in the traditional sense. Instead, we use device identifiers and software development kits (SDKs) from our service providers to support authentication, deliver content, monitor performance, send notifications, and understand usage. You can manage many of these device-level data flows through your device's privacy settings, including iOS App Tracking Transparency for any future tracking-related features.

Approximate location. We may infer your approximate location (such as city or region) from your IP address to support security, fraud prevention, content relevance, and platform analytics. We collect precise, device-level location only for the features described in the next paragraph, and only when you have granted location permission. See Section 11 (Location Information) for more detail.

Precise location for opted-in features. Certain Platform features — such as finding nearby churches, ministries, or community events in our directory — require precise device-level location (GPS). We request your permission through your device's location services before accessing precise location, and we only collect precise location when you have actively granted permission and are using a feature that requires it. You can revoke this permission at any time through your device's location settings; revoking permission disables location-dependent features but does not affect other Platform functionality. See Section 11 (Location Information) for more detail.

Push notifications. With your permission, FaithOnline sends push notifications about activity that involves you, including replies and comments, mentions, follows and follow requests, direct messages, and community updates you have chosen to receive. To deliver them we receive a unique device token through our push notification service provider and associate it with your account. We use push tokens only to deliver these notifications and to keep your app badge count accurate; we do not use them for advertising and we do not share them with advertisers or data brokers. You can turn individual notification categories on or off in Settings, Notifications inside the app, and you can disable notifications entirely at any time through your device settings.

Device permissions. Some features ask for access to parts of your device. We request each permission in context, the first time you use the feature that needs it, and you can change your mind at any time in your device settings.

Camera and microphone, to take photos, record video, and record audio messages that you choose to share. Photo library, to let you pick existing photos and videos for your profile, posts, messages, events, and directory listings. We access only the items you select, and we do not write anything to your library. Location, while you are using the app, to find nearby churches, ministries, businesses, and events in the directory. See Section 11. Notifications, to deliver the push notifications described above.

Every one of these is optional. Declining a permission disables only the feature that needs it and does not affect the rest of the Platform.

Application logs. The app keeps a rotating diagnostic log on your device so that we can investigate errors. It records which screens you opened and which controls you used, together with internal identifiers, error messages, and technical details such as app version, operating system version, and device type. It does not record the content of your posts, comments, or messages.

This log is sent to us in three situations: when you contact us through the in-app feedback conversation; when an earlier upload did not complete; and when our support team needs it to investigate a problem affecting your account, in which case the app may send it in the background without prompting you again. We use these logs only to diagnose and fix problems, we retain them only as long as needed for that purpose (see Section 7), and you may ask us to delete them at support@faith.online.

Search activity. We keep the searches you run on the Platform, such as directory and content searches, and use them to return and improve results, to personalize what we suggest to you, and for analytics.

C. Information from third parties

If you sign in using a third-party service (such as Google or Apple), we receive basic profile information from that service as authorized by you. We may also receive limited information from analytics providers to help us understand Platform usage in aggregate.

A note on sensitive information. FaithOnline is a Christ-centered community, and the content you choose to share, including prayer requests, testimonies, confessions, and reflections on your faith, is personal and often sacred. We treat your User Content according to your privacy settings and this Privacy Policy, and we apply heightened protections to information that reveals religious beliefs or affiliations (see Section 9, Your Privacy Rights and Choices). Please share thoughtfully. Information you post publicly within the Platform can be seen by other community members, and we encourage you to use discretion when sharing content that involves others.

3. How We Use Information

We use the information we collect to operate, protect, and improve FaithOnline, and to support our mission of helping believers grow in faith and connect in trusted community. Specifically, we use information to:

Operate the Platform. Create and maintain your account, deliver content you follow, enable messaging and community features, process your requests, and provide customer support.

Personalize your experience. Suggest churches, ministries, creators, and communities aligned with your interests; surface relevant content in your Formation Feed and other discovery surfaces; remember your preferences across sessions.

Communicate with you. Send transactional and account notifications (such as password resets, security alerts, and updates to this policy); respond to your inquiries; and, with your consent, share product updates, ministry highlights, and community announcements. You can opt out of non-essential communications at any time.

Protect the community and the Platform. Detect, prevent, and respond to abuse, fraud, security incidents, and violations of our Statement of Faith & Community Standards or Terms of Service. This includes reviewing reports submitted by community members, evaluating content flagged by automated systems, and taking action where appropriate.

Improve FaithOnline. Understand how the Platform is used; identify problems and bugs; test new features; and measure the effectiveness of our content and discovery tools. We use aggregated and de-identified data where possible.

Promote FaithOnline. Feature your content on FaithOnline's own surfaces, meaning the Platform, faith.online, FaithOnline's own social media accounts, and our email to members. Separately, use published Formation content, meaning long-form written pieces, long-form audio, and long-form video created by Formation voices, in the paid placements we buy on third-party services. Everything else you share stays out of those paid placements, including anything in the stream, testimonies, prayer requests, posts, comments, and direct messages. Section 4.F describes both uses and Section 7 of the Terms of Service is the operative grant.

Comply with legal obligations. Respond to lawful requests from courts, government agencies, or other authorized entities; enforce our rights and the rights of our community members; and prevent harm to people or property.

Support faith-based features. Where you share information that reveals your religious beliefs or affiliations (such as agreeing to our Statement of Faith), we use that information only to operate faith-based features, enforce our community standards, and maintain a safe, values-based community. See Section 9 (Your Privacy Rights and Choices), subsection on Sensitive Personal Information, for fuller detail.

4. How We Share Information

We share information only as described below.

A. Service providers

We share information with third-party service providers who help us operate FaithOnline. We share only what a provider needs in order to do its work for us.

We share information with a provider only where that provider's terms require it to protect the information and to use it only to provide services to FaithOnline. We do not permit a provider to use your information for its own purposes.

Categories include, but are not limited to:

Cloud hosting and infrastructure providers. For server hosting, data storage, and content delivery.

Authentication services. For secure sign-in and identity verification.

Third-party sign-in providers. For creating an account or signing in using an account you already hold with another service, where you choose to do so.

Mapping and location services. For showing churches, ministries, businesses, and events on a map, and for the directory's nearby search.

Analytics providers. For aggregated usage insights and performance monitoring.

Customer support tools. For handling user inquiries and support requests.

Communications and notification services. For email, in-app notifications, and similar communications.

B. Legal and safety obligations

We may disclose information when we believe in good faith that disclosure is required or appropriate to:

Comply with valid legal process such as a subpoena, court order, or search warrant

Respond to government, law enforcement, or regulatory requests

Investigate, prevent, or address fraud, abuse, security threats, or violations of our policies

Protect the rights, property, safety, and security of FaithOnline, our community members, or others

We disclose information only when we believe disclosure is required or appropriate under applicable law.

C. Business transfers

If FaithOnline is involved in a merger, acquisition, financing, reorganization, sale of assets, or other corporate event, your information may be transferred as part of that transaction.

D. With your direction

We share information when you direct us to, such as when you choose to make a profile public, post content visible to the community, connect with a third-party service, or send a message to another user.

E. Aggregated and de-identified information

We may share aggregated or de-identified information that does not reasonably identify you for research, analytics, public reporting, or community impact purposes.

F. Advertising

FaithOnline does not run third-party advertising on the Platform, does not embed third-party advertising SDKs in the mobile app or on the web, and does not use your personal information to target or select which advertising anyone sees. If we introduce third-party advertising on the Platform in the future, we will update this Privacy Policy in advance and provide any choices required by applicable law.

FaithOnline's own advertising. FaithOnline advertises itself, and member content may appear in that advertising in two different ways. On FaithOnline's own surfaces, meaning the Platform, faith.online, FaithOnline's own social media accounts, and our email to members, we may feature content you share. In the paid placements FaithOnline buys on third-party services, among them Instagram, Facebook, and other Meta properties, we use published Formation content only. Published Formation content is a long-form written piece, a long-form audio piece, or a long-form video piece created by a Formation voice, meaning a member FaithOnline has approved to publish. Everything else you share stays out of FaithOnline's paid advertising, including anything in the stream, testimonies, prayer requests, posts, comments, and direct messages, whatever surface it appears on. Where content may be used, we may use an excerpt, a clip, or the whole of it, and we do not ask you separately each time. Section 7 of the Terms of Service is the operative grant, and it carries the full scope and the limits on it, including the limit that your content will not be used to advertise anyone other than FaithOnline. If you delete a piece of content, we stop using it in new placements, though a paid placement already running cannot be pulled back.

For Creators participating in any future monetization programs, separate terms will apply.

G. Third-party links and services

The Platform may link to or embed third-party websites, services, or content (such as Bible apps, donation processors, social sharing tools, or partner ministries). We do not control or operate those third parties, and their privacy practices are governed by their own policies. We are not responsible for the privacy or security practices of any third party. Please review the privacy policy of any third-party service before sharing information with it.

5. Data Security

We use reasonable administrative, technical, and organizational measures to protect the information we collect and store. FaithOnline is a small team working toward launch, and the measures described below are the ones we have in place today. No system is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security, and you use the Platform at your own risk.

A. What We Do Today

Encryption in transit. Data transmitted between your device and our servers is encrypted using secure protocols such as TLS/SSL.

Hosted storage. Platform data is stored with our cloud hosting provider and sits behind that provider's infrastructure and physical security controls.

Access controls. Access to personal information is restricted to authorized personnel, and only to the extent needed to operate the Platform and support you.

Account authentication. Your account is protected by a password, which is stored in hashed form. You may also sign in using Apple or Google.

B. Your Role in Data Security

You also play a role in keeping your account secure:

Protect your password. Choose a strong, unique password and do not share it with others.

Keep your account secure. Log out of shared or public devices and enable any available security features.

Be cautious about what you share. Avoid posting sensitive personal information (such as financial details, private addresses, or confidential matters) on the Platform.

Report suspicious activity. If you notice unauthorized access to your account or suspicious behavior, contact us immediately at support@faith.online.

C. Security Incidents and Breach Notification

If we become aware of a security incident that compromises the security of your personal information:

Our response. We will investigate the incident, take steps to mitigate harm, notify affected users in accordance with applicable law, and report the incident to relevant authorities as required by law. Section 7 describes when we will notify you.

What we will tell you. What happened and when we discovered it; what information may have been affected; what steps we are taking to address the incident; what you can do to protect yourself.

How we will notify you. By email to the address associated with your account, by in-app notification, and/or by notice posted on the Platform.

6. Data Storage and International Transfers

FaithOnline is operated from the United States. Information we collect may be stored and processed in the U.S. or in other countries where our service providers operate.

If you access the Platform from outside the United States, please be aware that:

Your information may be transferred to and processed in the U.S.

The U.S. may have data protection laws that differ from those in your country

Your acceptance of this Privacy Policy at signup includes your consent to the transfer and processing of your information in the U.S. and other countries where we operate

7. Data Retention

We retain information for as long as necessary to:

Provide and maintain the Platform

Enforce our Terms of Service and Statement of Faith & Community Standards

Comply with legal obligations

Resolve disputes and protect against fraud, abuse, or security threats

Support the safety and integrity of the community

Account Deletion

If you request deletion of your account, we will take reasonable steps to delete or de-identify your personal information within thirty (30) days of receiving a verified request, except where retention is required or permitted by law for purposes such as:

Security, fraud prevention, and abuse detection

Legal compliance and dispute resolution

Backup and disaster recovery (deleted data may remain in backups for a limited time before permanent deletion)

We may require verification of your identity before processing your request. To request account deletion, contact us at support@faith.online with the subject line "Account Deletion Request," or use the in-app account deletion path at Settings → Manage Account → Delete Account.

Account and Profile Data

Your name, email address, and the profile details you choose to add, including a photo, bio, location, phone number, gender, age, and language preference, are kept while your account is open, because they are what the account is. If you edit or delete a profile field, the change takes effect when you save it. Denomination and any other profile detail that reveals your religious affiliation are covered separately below. When you delete your account, the Account Deletion commitment above governs.

Search Activity

The searches you run on the Platform are kept for as long as they are needed to operate and improve search and recommendations and for analytics, and for any longer period a law or a legal hold requires. When you delete your account, the Account Deletion commitment above governs.

Device Data

Device type, operating system version, app version, IP address, browser type, session timestamps, and similar diagnostic information are kept for as long as they are needed to operate and secure the Platform, to prevent fraud and abuse, and to understand how the Platform is used, and for any longer period a law or a legal hold requires. Where this information reaches our production access logs or our diagnostic logs, the entries for those below govern.

Push Notification Tokens

We keep the push token for your device for as long as it is valid and you have notifications turned on. If you turn notifications off, sign out, remove the app, or delete your account, the token stops being used, and we delete it once it is no longer needed to deliver the notifications you have chosen to receive. We do not keep push tokens for any other purpose.

Denomination and Religious Affiliation

Denomination, your assent to our Statement of Faith, and any other profile detail that reveals your religious affiliation are sensitive personal information, and we keep them only for as long as they are needed to operate faith-based features, to enforce our Statement of Faith & Community Standards, and to maintain the record of what you agreed to when you signed up, and for any longer period a law or a legal hold requires. You can edit or delete the denomination and affiliation fields on your profile at any time. The record of your assent to the Statement of Faith is held under Consent and Signup Acceptance Records below, because it is part of the record of what you agreed to, and that entry governs how long it is kept.

Server Access Logs

Our production servers keep access logs that record information such as IP addresses, request timestamps, and the requests made to the Platform. We retain these logs only for as long as they are needed for security, fraud prevention, debugging, and abuse investigation, and for any longer period a law or a legal hold requires. Retention is also limited by the storage capacity of our current hosting plan, so we do not commit to holding access logs for any minimum period.

Application Diagnostic Logs

Diagnostic logs uploaded from the app, described in Section 2.B, are retained only for as long as we need them to investigate the problem they were sent to help us diagnose, and are deleted when that work is finished.

Content and Media

Posts, comments, prayer requests, testimonies, photos, video, and audio you share stay on the Platform while your account is open and you have not deleted them. When you delete a piece of content, or delete your account, we stop displaying it, and we delete or de-identify it within thirty (30) days of a verified request. Four narrow categories survive that deletion, and only four. They are set out in Section 7 of the Terms of Service, under "What Deletion Does and What We May Retain": non-public archival copies, content already incorporated into a collective work, commissioned work you signed a scope of work for, and material under a legal hold or a legally required retention. We keep a non-public archival copy only for as long as it is needed for recordkeeping, security, abuse investigation, and defense of legal claims, and then delete or de-identify it. Section 7 of the Terms of Service states the same standard. Content and records under a legal hold or a preservation obligation are kept until the hold or the obligation lifts.

Direct Messages

Direct messages you send to other members stay on the Platform until you delete them or your account is deleted. They are processed by the service provider that supplies our chat and messaging infrastructure. The account deletion commitment above covers them, so on a verified deletion request we delete or de-identify them within thirty (30) days, subject to the same exceptions.

Consent and Signup Acceptance Records

When you accept our policies at signup, and when you re-accept them after a material change, we log the date and time of acceptance, your account identifier, your IP address at the time, the version of each policy you accepted, and the exact policy URLs you were shown. We keep those records for as long as they are needed to show what you agreed to and to resolve or defend any dispute about it, and for any longer period a law or a legal hold requires. We keep them after you delete your account because they are the record of what you agreed to, and because deleting them would leave both you and us unable to show what the terms were.

Moderation and Vetting Records

Reports you submit, moderation and enforcement decisions, appeal records, and editorial, doctrinal, or safety vetting submissions and the decisions on them are kept as part of our enforcement and editorial record. We keep them after the account involved is deleted, so that we can apply our standards consistently, investigate abuse, and defend legal claims.

Data Breach Notification

If we confirm a security incident that has compromised the security of your personal information, we will notify you without unreasonable delay and as required by applicable law. We will delay notice only where a law enforcement agency asks us in writing to delay it, and only for as long as that request stands. Section 5 describes what that notice will include and how we will send it.

8. Public Content and Privacy Expectations

FaithOnline is designed to foster meaningful Christian community. Some of what you share on the Platform is public by design; some is private; and some is shared only within communities you join. We give you choices about what to share, but you are responsible for the content you choose to make public.

A. What Is Public

Your profile information (name, bio, profile photo, church or ministry affiliation, location)

Posts, testimonies, and prayer requests you choose to share publicly

Faith Pages and directory listings for churches, ministries, and organizations

B. Use Discretion

You retain control over what you post. To protect your privacy and the privacy of your community:

Avoid posting precise home addresses, phone numbers, financial details, or other sensitive personal information about yourself

Get consent before sharing identifiable information about others, including in prayer requests and testimonies

Use FaithOnline's privacy settings to control who can see your content

Remember that anything you post publicly may be seen, shared, or saved by other community members

9. Your Privacy Rights and Choices

You have choices about your information regardless of where you live.

Sensitive personal information. We treat religious affiliation and denomination as sensitive personal information, including the profile fields where you enter them and any content you share that reveals them. As described in Section 2, we collect this information only with your consent. The religious affiliation and denomination you enter in your profile are used to operate faith-based features and to enforce our community standards, and we do not sell them. We do not use religious affiliation or denomination to target or select the advertising you or anyone else sees.

Content you publish is handled separately. A long-form written piece, a long-form audio piece, or a long-form video piece you published as a Formation voice may itself appear in FaithOnline's own advertising, including paid placements we buy on Instagram, Facebook, and other third-party services, and that holds where the content reveals your faith. Everything else you share stays out of those paid placements, including anything in the stream, testimonies, prayer requests, posts, and comments, though it may be featured on FaithOnline's own surfaces. Section 4.F describes both uses and Section 7 of the Terms of Service is the operative grant.

A. Choices available to everyone

Access and update. You can view and edit your profile information at any time within the app.

Delete your account. You can request deletion of your account and associated personal information, subject to the limited exceptions described in Section 7 (Data Retention).

Notifications. You can manage push notifications in your device settings and any in-app preferences.

Marketing emails. You can opt out of promotional emails using the unsubscribe link in any such email. We may still send you service-related messages necessary to operate your account.

B. United States state privacy rights

Depending on your state of residence, you may have additional rights under laws such as the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Utah Consumer Privacy Act (UCPA), the Connecticut Data Privacy Act (CTDPA), and similar laws in other states. Where these laws apply to you, your rights may include:

The right to know or access the personal information we hold about you

The right to correct inaccurate personal information

The right to delete your personal information, subject to limited exceptions

The right to obtain a portable copy of your personal information

The right not to be discriminated against for exercising your rights

Sale and sharing. We do not sell personal information for money. We do not knowingly share personal information for cross-context behavioral advertising. If this changes in the future, we will provide the opt-out choices required by law.

How to exercise a state right. Contact us at support@faith.online. We will verify your request before responding and will not discriminate against you for exercising your rights. You may use an authorized agent where the law permits.

C. Geographic Scope

The Platform is offered to residents of the United States, and our Terms of Service limit use of the Platform to US residents.

10. Children and Minors

FaithOnline is intended for users age 13 and older. We do not knowingly collect personal information from children under 13. You must be at least 13 years old to create an account.

The Children's Online Privacy Protection Act (COPPA), 15 U.S.C. §§ 6501 to 6506, and its implementing rule at 16 C.F.R. Part 312 govern the online collection of personal information from children under 13 in the United States. FaithOnline is not directed to children under 13, we do not knowingly collect their personal information, and we do not knowingly permit them to create accounts. The age gate at signup is how we enforce that.

If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us at support@faith.online with subject line "Children's Privacy" and we will take appropriate action.

Some app stores assign a content age rating that may differ from this minimum account age. The minimum age to create a FaithOnline account and use community features is 13.

Users between 13 and 17 years of age. Some jurisdictions, including Texas, Florida, Utah, and other states, impose specific requirements and protections for minors under 18 using social media platforms, including parental consent obligations. If you are between 13 and 17 years of age:

Your parent or guardian must consent to your use of the Platform as required by the laws applicable to where you live, and you should not use the Platform without that consent

We do not knowingly use your personal information for targeted advertising

You control who can see your profile information, and you can edit or delete it at any time

A parent or guardian can write to us at support@faith.online with the subject line "Minor Account Request" about your information. We do not operate a process for verifying that someone is a parent or guardian, so we do not promise access, correction, or deletion in response to a request of that kind.

If you are a parent or guardian and believe your minor child is using FaithOnline without your consent, please contact us at support@faith.online with the subject line "Minor Account Request" and we will review the account.

11. Location Information

This section explains how FaithOnline collects, uses, retains, and protects location information when you use our Platform.

A. Overview

FaithOnline collects two distinct categories of location information: approximate location inferred from your IP address, and precise location obtained from your device's location services. Each category has different collection mechanisms, purposes, and user controls. This section describes both.

B. Approximate Location from IP Address

What we collect. When you access the Platform, we automatically receive your IP address. We use your IP address to infer your approximate location (such as city, region, or country). We do not collect precise geographic coordinates from your IP address.

Why we collect it. We use approximate location to:

Support security and fraud prevention by detecting unusual access patterns

Determine whether the Platform is being accessed from a jurisdiction where it is offered

Support analytics and platform diagnostics, including in aggregate form

Provide content and recommendations relevant to your general region

How long we retain approximate location. Approximate location data derived from IP addresses is retained as part of our log and analytics retention practices, described under "Server Access Logs" in Section 7 (Data Retention). We do not retain IP-based location data longer than necessary for the purposes described above or as required by law.

Who we share it with. We do not sell approximate location information. We may share aggregated or de-identified location data with service providers acting on our behalf for analytics, security, and Platform operations.

Your controls. You may use a virtual private network (VPN) or similar tool to mask your IP address. We do not knowingly circumvent VPN or proxy use. Masking your IP address may affect your access to certain features.

C. Precise Location from Device Services

When we collect precise location. Certain Platform features require precise device-level location (GPS or equivalent), including the features that surface nearby churches, ministries, community events, or other location-relevant content in our directory. We collect precise location only when both of the following are true:

You have actively granted FaithOnline permission to access your device's location services through your device's settings; AND

You are actively using a feature that requires precise location

We do not collect precise location in the background. We do not collect precise location for purposes other than the specific feature in use at the time you granted permission.

How we request permission. When you first attempt to use a location-dependent feature, FaithOnline prompts your device's operating system to request location permission. The operating system prompt explains why the feature needs location access. You may grant, deny, or modify this permission at any time through your device settings.

We request the "While Using" location permission scope. We do not request "Always" location permission, and we do not request background location access.

Why we collect precise location. When collected, we use precise location only to:

Return location-relevant results within a specific feature (for example, displaying churches or ministries near your current location)

Support security and fraud prevention for the duration of the feature session

Comply with applicable law

How long we retain precise location data. Precise location is used at the time of your query to return relevant results. We do not store precise GPS coordinates beyond what is necessary to fulfill the query, except where retention is required for security, legal compliance, or dispute resolution. We do not build a historical profile of your precise locations.

Who we share precise location with. We do not sell precise location information. We do not share precise location with third parties for advertising or marketing. Precise location is shared only with:

Our service providers acting on our behalf and only to the extent necessary to operate location-dependent features (for example, mapping or directory services that return results based on your location)

Law enforcement or other government authorities where required by valid legal process

Your controls. You may revoke FaithOnline's location permission at any time through your device's settings:

On iOS: Settings → Privacy & Security → Location Services → FaithOnline

On Android: Settings → Apps → FaithOnline → Permissions → Location

Revoking permission disables location-dependent features but does not affect other Platform functionality. You may continue to use FaithOnline without precise location access.

D. Minors and Location Information

Precise location features are not available to users under 13.

For users between 13 and 17, precise location works the same way it does for everyone else. We ask for permission through your device before we access precise location, we collect it only while you are using a feature that needs it, and you can revoke the permission at any time in your device's location settings. We do not operate a parental consent gate for location. A parent or guardian who wants precise location off for a minor's account can turn the permission off in that device's location settings.

E. Sensitive Information Considerations

We recognize that location information can reveal sensitive details about an individual, including patterns of religious practice (such as attendance at specific places of worship). We treat location information with care and apply the heightened protections described in Section 9 (Your Privacy Rights and Choices) of this Privacy Policy to any location data that reveals or could reveal religious affiliation.

F. Future Location Features

As FaithOnline introduces new features that involve location, we will update this Privacy Policy and provide notice consistent with the Changes provisions of our Terms of Service. We will not begin collecting new categories of location information, or use location information for materially new purposes, without first updating this Privacy Policy and providing reasonable notice.

G. Apple App Store and Google Play Disclosures

Consistent with Apple App Store Guideline 5.1.1 and Google Play Data Safety requirements, the location-related disclosures on our App Store and Google Play product pages will reflect the location collection described in this section, and the Apple iOS purpose string presented at the location permission prompt is consistent with the purposes described here.

H. Questions or Concerns

If you have questions about how FaithOnline handles location information, or if you wish to exercise rights related to location data, contact us at support@faith.online with the subject line "Privacy Request."

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. One standard governs changes across the whole FaithOnline policy stack, and it is the standard stated in Section 23 of our Terms of Service. This section states the same standard, so that reading either document gives you the same answer.

For material changes to this Privacy Policy, we will give you at least thirty (30) days' advance notice by email to the address associated with your account and by in-app notice before the change takes effect, and we will require your affirmative re-acceptance for any change that materially reduces your rights or expands your obligations. For non-material changes, such as clarifications, formatting, or corrections that do not affect substantive rights, we will update the "Last Updated" date at the top of this policy. If you do not agree to an updated Privacy Policy, your remedy is to stop using the Platform and delete your account before the change takes effect.

FaithOnline exists to serve devoted believers seeking community, formation, and growth in Christ. This Privacy Policy exists to protect the trust, integrity, and spiritual health of that community. We are glad you are part of it.

13. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your information, contact us at:

FaithOnline (Faith Online LLC), a Delaware limited liability company

Privacy email: support@faith.online

Phone number: 201-855-6351

Mailing address: PO Box 2207, Pasco, WA 99302